FAQ

A list of our most common questions.

As one of their main jobs, Professional Organizers help clients reduce excessive clutter in their home or office. They aim to help individuals and business owners take control of their surroundings, their time, their paper, and their systems for life.

Professional Organizers offer a wide variety of services, from designing a functional closet, to organizing a move. For homeowners, a Professional Organizer might plan and reorganize the space of a room, improve paper management, or coach in time management, or goal setting. In a business setting, Professional Organizers work closely with their clients to increase productivity by integrating paper-filing, electronic organization, and employee time-management.

There are many great reasons to hire a professional organizer. Some of my favorites include:

  • It can be overwhelming to tackle your clutter by yourself. Having an experienced professional takes away the stress and teaches you how to keep it organized! Everyone needs a fresh perspective every once in a while.
  • NO JUDGMENT – We’ve seen it all, so you won’t have to worry about our reaction, no matter the condition of your home. This is our job and what we do best.
  • We LOVE to organize!
  • Being a professional organizer means you (almost) second as a therapist. We hear and see a lot and have learned to use our listening skills and compassion at its highest levels.

Be sure to eat a good meal and wear your comfy clothes! We will be working together to create the best organizational system for your home while decluttering and downsizing. There is no need to tidy up before the session. It’s good for us to see where the problem areas are. This enables us to create a more functional space.

Hoarders will be serviced if accompanied by a licensed counselor during our sessions. Keep in mind, the pricing will be quoted at the time of consultation rather than following the normal price bracket.

We specialize in home and office organizing. This includes, but is not limited to, bedroom, closet, kitchen, living room, home office, kid’s playroom, craft room, document, email, file, and garage organization. A personal organization schedule will be provided free of charge to keep the space in its completed condition.

There are several ways to contact us to schedule an appointment:
Email: [email protected]
Phone: 205-810-1680
Or, you can complete a contact request through our Contact Form.

Cash, check, or debit/credit will be accepted at the beginning of each session. If you’re planning on more than one session, the total amount will be paid in full up front.

Any special project will be quoted during our initial consultation.

Check our organizing packages for our hourly rates and packages.

We will encourage you to declutter according to your comfort level, but we absolutely will NOT force you to throw anything away. We understand that certain belongings have sentimental value. Remember, we work for you!

Trust us when we say, we’ve seen worse. My goal is creating a space for you to feel comfortable and enjoy your life. Bringing my clients joy through decluttering their world gives us tremendous fulfillment. The messier, the better. It’s a win/win for both of us!

This will be where you come in. While we are purging and decluttering, it would be beneficial for you to start the cleaning process. We will be able to converse while deciding on what to keep, throw away or donate.

Absolutely! If you’re comfortable with giving direction and leaving the room, you’re welcome to do that as well.

There will be a release form that you will sign concerning before and after pictures of our session(s). We will not list any personal information about clients on the website. Your identity will be confidential and we will only use the photos that you’ve agreed to, or none at all.

Yes, packages must be paid in full before the project begins. Payment ensures your session date(s) on our calendar and is due at the e-signing of your service agreement. 

All OWL packages and hourly paid sessions are non-refundable but are transferable.

No, we do not remove trash from inside the home or office. During  our organizing session, any trash we find with be placed in trash bags provided by our client. At the end of the session, we will place the bags in a designated area inside your home for you to dispose of. 

Though it seems organizing and personal assistance should go hand in hand, at OWL we only participate in activities that are related to the organization/system creation of your home. We do not offer anything outside of the realm of organizing – including, but not limited to: picking up dry cleaning, packing for vacations, cleaning, etc.

Sweet Sandy Wiggins, a resident of Oneonta, grew up with a love of organizing and rearranging spaces in her own home. Her friends and family lovingly refer to her as the “girl scout” of the group because of her knack for keeping things organized and beautified. Her passion for decluttered space and eye catching order landed her a spot on the OWL team. She is married to her best friend, Dwight, of 27 years and has three wonderful grandchildren to dote on. Sandy loves meeting new people, creating happy spaces for our clients and caring for those closest to her. We are blessed to have her on the team!

Stacie is a coveted member of our OWL team. She has an eye for organization and design that will make you wonder why she didn’t pursue this passion full time! A project manager by day, her life revolves around order and keeping everyone on track. As a weekend warrior, she assists in Saturday projects and makes our clients wish they could hire her for weeks at a time! She lives in Trussville with her husband, daughter and two dogs and enjoys spending time with friends and family, yard sale hopping and Alabama football (Roll Tide!).

Margaret Hale, the beautiful southern belle from Birmingham, is our newest addition to OWL.

She is a University of Alabama graduate with a degree in Restaurant and Hospitality Management and a professional chef. Margaret has worked for Southern living, owns a catering company and co-owned a restaurant in Huntsville, AL. Since cooking wasn’t her only passion, she decided to join our team and expand on her love of organizing and home décor. Her eye for flare and spirit of excellence makes her the perfect addition to our team.


In her spare time, she enjoys spending time with friends and family, being in ministry, and creating the best new recipes around.

For many years Susan has been the go-to organizer and stager for her friends and family. Having a long-time passion and naturally inclined skill set for making spaces purposeful, she decided to pursue a career in the industry. She has an endearing and meaningful memory of decorating her bedroom as a child. This included transforming bar stools into multi-story Barbie Doll townhouses. In her past lives, Susan was a Restaurateur, Executive Sales Manager, and a Cosmeceutical Sales Rep. When asked about her biggest accomplishment, she’ll gush about her gratitude for the blessing of having raised a good and decent human being. Her son is currently a grad student at the University of Florida’s MBA program.

Susan resides in Birmingham with her husband of twenty-six years and their pack of fur babies. This includes four cats and a “little” 110 lb. dog. Her lifelong platform is animal rescue and advocation.

“No matter how educated, talented, rich, or cool you believe you are, how you treat others ultimately tells all. Integrity is everything.”

Meet Miranda! The one that keeps our wheels turning and always answers the phone with a smile on her face.

She loves fishing, family, and all things nerd – which is 1000% why we love her so much!

Miranda lives in Odenville with her husband, precious baby boy, and a sassy cat.